Please carefully review the refund policy outlined for Nocturnalcasino.
Familiarize yourself with our terms and conditions.
Refunds will not be issued if the deposited amount and bonuses have been utilized through our services.
Requests for a refund will only be entertained if submitted within the initial twenty four (24) hours of the transaction or within fourteen (14) calendar days if a player asserts unauthorized access to their account.
As per legal requirements, users must provide certified identification within twenty eight (28) days upon the request of Nocturnalcasino. Failure to do so within the specified time frame will result in the cancellation of user funds and account closure, with no possibility of a refund.no option for appeal.
Users are expected to engage in fair play, refraining from influencing game outcomes through computer aids or other methods.
Any costs associated with the refund process are the responsibility of the player. These costs may include, at the sole discretion of the Company, an administrative fee of 20% and any fees incurred during the refund processing.
